Conversational Interfaces Built for Insurers
Increase customer engagement online, generate new business, and track performance in intuitive white-label solution
How it works
The Insurmi platform is designed to effectively guide consumers through the entire insurance customer journey, from calculating coverage needs to applying for a policy.
ENGAGE USERS ONLINE
Making your interface conversational gives you a competitive edge. Insurmi’s platform lets you build quickly, manage bots and track results – one platform, one partner, no hassle.
NEEDS ANALYSIS & QUOTING
Guide users on desktop and mobile through a quick coverage needs analysis and provide real-time quotes, so your users can easily apply for a policy online, anytime.
IN-DEPTH ANALYTICS
Get real-time, actionable insights on how your users are interacting with the interfaces and route leads generated to internal sales team agents within your company.
Insure Chat™
Whether it’s giving a customer a quote, collecting claims data, or providing customer service – Insure Chat provides a broad range of customization options to service every customer-facing area of your business. Boost conversions and start capturing more revenue today.
Chat Tracker™
With Chat Tracker, your administration team can easily view a variety of analytics data pertaining to deployed interfaces. Track how far users are getting through the customer journey, route leads to agents, and get customized reporting.
Customer – facing features
Available on all devices
Your customers can access our web-based, responsive conversational interfaces on any device and operating system
Custom needs-analysis & plan recommendations
Provide your customers with smart built-in coverage calculators and custom, real-time quotes.
24/7 self-service
Our interfaces are available to users all day and night, allowing you to acquire new business and capture more market share.
Carrier – facing features
Track progress of chats
Easily see how far your customers are reaching through the customer journey and track progress in real-time.
Route leads to agents
Leads and applications generated through deployed interfaces can be routed to agents within your company for easy conversion.
Advanced reporting tools
Your customers can access our web-based, responsive conversational interfaces on any device and operating system